SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shopy Marts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shopymarts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you. Got it. Shipping fast. It's okay. But there is something that is annoying. The charging indicators at night are very bright. It's bad that this function does not turn off. On the speed of charging I will not say exactly, but I'm norms .. The main thing that generally goes-better than with wires.
Very good and quality goods. Thank you store.
The watch does not charge, the phone still charges.
came quick but the color came not white its black
I've got this product was broken.
Perfect והגיע really fast
Perfection!!!! Arrive fast perfectly
I have to remove iPhone from its case to put on charging. There is a metal plate glued to the case and the charger sees it as a problem and stops charging. As for the rest, works good
Great station! I reached the Stavropol territory in 10 days.
Соответствует.
Everything is super, comfortable thing, quickly came!
Works perfect
At the moment it works very fast
To Moscow, the goods reached in 9 days. works well, only if the clock is upside down, it sometimes turns off and turns on the charging of the clock.
thank you store super fast delivery
Beautiful as it is in the picture
Everything works, it came quickly! there is a green and blue backlight, depending on whether the phone is on charge or not. Approached for iPhone Xs, Apple Watch 4, AirPods 2 (listening)
The doctor came, packed in a regular package. Works. Good qulity
Отличный прибор. Выглядит добротно. В интерьере смотрится отлично. Приятный материал. Нежная подсветка. Скорость зарядки не мерил. Всегда ставлю на ночь.
Excelente
It doesn't charge everything at once
Received quickly! The magnet for the watch works well! Everything works but take the right plug (9V and 15W minimum)
The clock doesn't make good contact. Sometimes, I have to relocate it because it falls and it doesn't make good contact
Everything is wonderful. I bought myself a white one, my husband is black. It looks very harmonious. The underflower can be adjusted (turn off/turn on). Charges everything: phone, watch, headphones. Shipping and delivery order fast. To the store Thank you very much!
It charges everything. All Apple is perfect.
Fast shipment. Fast shipping. Shipping by mail. Everything works. Super device!
The clock on it is almost not charged (.
Perfect
For earphone not contactless
Delivery lightning! Everything works, the view is very beautiful, white, matte! I recommend to buy!
I'm early, very nice, the led lights make it look. And mostly very effective, I have an iPhone 12 pro and the charge goes fast.
Использую несколько дней, взял сразу два девайса, пока все соответствует, все доволен!
Charging phone and headphones works well. Watch Section does not work
Good Seller Fast Shipping Arik From Israel
The iPhone and the AirPods carry perfectly, but the Apple Watch It discharges. Seems that IMA is not very strong and carries the Apple Watch right.
As the description was, it works very well.
Super tout fonctionne et en même temps s’il le faut
Everything works. Satisfied with one word.
So I make a full review for this wireless charging. She went well for the iPhone SE, charging is good and the phone does not sit down after charging for half a day. However, with aipods another situation, firstly-you will not be able to charge headphones in square cases, only rubber, or without it. After charging, the headphones did not behave correctly, namely, I removed them from charging fully charged to 100%, all night the headphones woke up to the values on which I charged them. And if you still decide to use this charge use the original power adapter from Apple, but the headphones are desirable to charge with the original wire lightning. Throughout the way, the parcel did not track + took too long. Once again proves about unfair work of the transport company which is flattered by the store!
Very good
Meets the need. But my gave some problems. And according to the store, can not use the original charger Apple for it.
Everything is fine, but the headphones are charged only without a cover. IPhone 12 charges and in the case. The backlight works, you can disable. About the charging speed I can not say anything yet, I took the block for fast charging also from this store. It is quite voluminous.
Very fast shipping! I bought the first time the wrong charger, so I ordered again. Both times I got it super fast! The only thing that I can say, that you can’t charge your AirPods with the case on (if you have a case), but other than that - I’m very satisfied. Thank you!
Excellent good quality and all ports work! Eye doesn't come with the connector to the current.
Working peefectly, looks good, arrived quickly, Recommended.
빨리왔는데 C타입 고속 충전기는 사야될듯
Radio operator som the Scal
Great though it doesn't load the Airpods
Everything's perfect, I'm super fast. The only thing is it takes a lot to load the mobile.
Priemniy on the dotik plastic, all pratsiu
It’s perfect! Love it!
Super
It's fast product top just by התאור
Great charger, which also charges Apple Watch without the need for the original charger. The only problem is that it is not supplied with its usb charger and to make it work well you need a very powerful one (20W QC)
Terrific in Korea compared to buy cheap but well it will Jell
Quality is good. The configuration is not very ergonomic-the watch with a heavy strap is moving out, not quite exactly connected with the magnet. Charge after time. The smartphone is charging. Left to buy a network adapter normal for fast charging
Excellent!
It doesn't work to load apple AirPods pro. Don't charge. A pity. It's No use to me for everything I wanted to carry.
Если телефон, даже в силиконовым чехле, не заряжается. AirPods 2, тоже нет, только AirPods Pro. Все остальное супер)))
⭐️⭐️⭐️⭐️⭐️Ottimo product ⚡Fast ️spedizione Seller recommended ❌