SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shopy Marts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shopymarts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product is attached for two types of windows of the day. Seats. Box pomnyata ale goods to the reception. In the same time, I lock the Dana charging, zadoveniy yakista and functional. I recommend shop and product.
Wonderful
Product is good, only negative are the bright status LEDs that are too bright. What I did not like was the store declaring price of this item at 3$ instead of 16$. This has caused delay in delivery as I had to contact post and sort everything out because of the new rules. Nowadays there is no point in doing that.
Looks cool yet did not check
Arrived fast and good quality!! Delivery made in reef-Pernambuco
Entrega conforme anunciado. Produto excelente.
Don't charge the phone so fast, just the Apple Watch
Everything works and charges. Without the function of fast charging, but norms) the goods came before the declared time
Only charges 2 items at a time not 3 as shown
I'll buy more! Thank you
Finished product, but the charging is slow.
Premium Product
Arrived very quickly, well packed and working.
Excellent I arrive very fast
It has arrived very quickly and works perfectly!
Everything is whole, just a crumpled box, everything works
Je suis carrément trop fan
Charger only works for the phone, zamówiłam 2 pieces product, so there is a flaw factory only one single product. Charge Apple Watch impossible after 10 seconds stops charged both copies.
It's perfect! It works amazing I get to chile in two weeks
Charging is fast since put a turbo adapter, not only give 5 stars cuz thought it would work on my Galaxy whatch
Came out and well packed now is test
The order arrived very fast
works with Samsung phone and ear buds but not with galaxy watch
Seller will be friendly and problems positively resolve. Genuine believe you owe shipping wholesale Chan fast summer! The store is very quick and when proactive solving a case. Fast shipping and communication. I will not hesitate to buy from here again. Thank you!
100% recompable and super fast reception.
Product quality, store as the description. All OK!!! Recommend.
Excelente
Fast delivery, excellent quality
Все хорошо, вроде работает. Выглядит приятно
Fast and high quality! I took different charging of such a plan from other companies and in different format, but this is perhaps the best option for owners of devices, when you can charge both pro and hobo headphones,, Everything works and everything charges! Recommend!
Muito bom
I liked it very much, charge 2 cell phones and an Apple Watch and it works perfect, the case arrived a little ground, but the product is in perfect condition, product equal to description
works well, fast charging
Good
Ordered already 2 pieces, very much. Charges quickly and all at once. Takes up little space. Everything has come. Track tracked. Thank you store. I recommend the product.
מצויין
Good charging will check with a powerful power supply and complement the review.
<2en> wonderful product arrived quickly thank you
とどく of the Pats the two だい じゅう はやかっ. iPhone and Apple Watch also swirls ゅうでんできてべんり
Super jaquice
Телефон и наушники заряжаются, а вот Часы нет с продавцом не общалась
Great product, works well.
Sweet love love it’s good bay not wid plastic
Excellent phone and earphone charging well but charging the watch does not work with Samsung watch 3
후기 꼼꼼히 보고 주문했는데.. 핸드폰이랑 워치 동시에 충전시키면 워치는 충전이 안되고, 워치 단독으로만 해도 충전속도가 너무 느리네요ㅠㅠ 배송은 빨라요!
Great product,, arrived in 13 days.
The goods reached Moscow very quickly. Works fine. Recommend.
Tiger shipping order and living in weeks the stability of arrival at dog like sunlight, top right air charging the protruding charge Jack, Ian is the arm adjustable arm niece turn living
Excelente carrega iphone e Apple Watch perfeitamente.
The product corresponds to photos, externally no damage, works without complaints, delivered quickly, I recommend to everyone
Arrived on time. Good product, great value
For some reason, it does not charge iPhone 7 +. IPhone 8 +, watch and earphone charges normally. Seven just can't see. Upset. I thought at one station two phones to charge. But one phone charges quite slowly. Therefore, evaluation 3. with the store did not communicate.
Wonderful thank you very much
More beautiful, loved .. Load right, arrived early estimated super fast!!!
Works perfectly
After charging the box with the 'yata Pom, putting one hour's phone, godinnik, headphones postophovo charge then zbivau all over the world.
Nice, power fast
Fast delivery, though the box was crumpled, but everything is whole.
Top
It was really good, the shipping was so fast.that is my second time to order this item from the same store because I meed two for home and office. It was really good items.
Just as you think you are.
All working perfectly, but does not come with the adapter 9V, that is necessary for the full operation of product.
Yet up is terrific and Changan met with cotton.
not bad with good price
Since I do not have the right adapter, I can not check how fast and well charges. Well, it looks cool
не заряжается все сразу