SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shopy Marts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shopymarts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Of course the color is not as bright as I expected, we will measure
Всё соответствует описанию! Товар хорош! Продавец добросовестный! Приятно иметь дело с хорошими людьми! Удачи.
Thank you, everything suits.
Mike came quickly, the track was tracked, the size approached, but only the colors are much dim than in the picture.
T-shirt is excellent for 100 points. The store wonderful sent quickly. In general, the parcel received in 9 days Qualitative excellent. I'm delighted. Seller recommend. How much I arbitrary orders, so quickly in the first. Well done
красиво спасибо
качество грубая синтетика, до тела не очень
A good T-shirt, especially for such a price. And most importantly the sizes are the same
חחחחחחח
The picture is certainly not HD resolution, but it will go.
25 days on the way. The material is very thin synthetics. A little shines through. The print is bright, juicy. My real size is M-44. Weight 55 cm, height 162 cm. I ordered 5 XL. The dimensions correspond to the table. I like the width-like an oversize. Along the length of the bust. You can order a shorter order next time. In general, the order is satisfied.
I received it today.it looks good.very fast shipping to Chile .I recommend this store
It’s ok .it looks good and it arrived very fast
Seller recommend. super fast shipment and delivery. The T-shirt is excellent. the store of all goods.
The goods did not come, the money came
Came quickly but small
All class!! I recommend!!!
Good T-shirt, I recommend✌& Middot;
футболка супир жаль с что синтетика
Delivery is fast within two weeks. Colors do not match, paler than in the photo.
At 48 excellent village!
Synthetics golimai in the summer in the heat is not ice.
Cute design and perfect size, only the end of the neck is a little wrinkled, but overall fine
Synthetics, 98 kg of norms
The order came in 20 days, a good T-shirt, took a larger size, came up the very time.
Synthetics 100% looks lighter than shown in the store, fit normally.
Very beautiful. But the centhetical. My husband likes
A little too big. On height 178 weight 82 it was necessary to take XL. Although it all depends on the features of the figure. Who has shoulders and chest wide and this size will be good.
The store promptly sent the goods. There are no complaints about the quality of the fabric. Slightly more faded color than expected. It would be good to represent the product with "real Display", not on the example of overlay templates on each other with the help of a photo editor. 3XL corresponds to size 52. I came up.
OK
Happy!
The picture is all over the shirt, on the sleeves is knocked out of the general pattern. From a distance it looks good, near it can be seen that the boundaries of the lines are vague, and not sufficiently sharp and contrasting.
Not as of course as in the photo, even not at all, it is the price of 200R maximum, in the garge as for the robe will go
XL идеально на рост 183см и вес 78кг. Товаром доволен. Продавца рекомендую.