SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shopy Marts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shopymarts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just to size and what it looks like in the photographs. Very satisfied 10/10
Order received. The quality is excellent. Special thanks to. Well done.
Cute bracelet, wife liked
very nice indeed and shipment arrived well in time
Cool quality bracelet. Interesting looks on the hand thanks to the recolmendue
Came for half a month, as promised, all OK
It is a soft material but a little stiff only because it needs to be worn a couple times. It’s great. I recommend
All as in the photo
Very good product, good quality
Very good as the photo, I recommend
I loved it, it is expected, as stated in the description. The material is very acceptable, I think its original skin and if it is not, is very good furniture material. Would be good to give it away as a present.
Super beautiful
Very nice
Great bracelet!! Thank you very much
Quality is excellent!!!
Cool bracelet, came quickly. MCH happy on the hand looks beautiful and stylish. Thanks store
Good. Thanks
Excellent product...fast shipping...satisfied... Recommend it...
great thank you
The product is accurate, shipping very fast.
Excellent purchase
magnifique
Good for this money
Everything looks better than in the picture and with the size approached although I doubted thought it would be small.
Very fast delivery
Everything is fine. Nice bracelet.
Excellent product I liked very much Recommended 100%
Arrived very fast in Brasil. very good.
Thanks, arrived very early. Recommend store!
ok
Very beautiful
Comes flat so it can be a little challenging to keep it bent while putting the clasp on. very unique clasp that makes it a little difficult, but I love the way it works/looks. good product just maybe have a friend handy to put it on you at first!
My son will love it! The quality is very high and good!
Very top, legitimate metal quality. Can buy without fear, but check the size. I bought the wrong size. But already bought another.
Very beautiful and well made
Beautiful bracelet good quality and fast delivery
Nice bracelet. An interesting solution with a buckle. The skin is very thick, I think it will look like new for a long time.
Very beautiful. quite liked
Good store, good product, fast shipping!
Bracelet cudowna. Dotarła after two weeks of order. Exactly the same are sold with us for Allegro for 80 USD, so not worth przepłacać. Size women's 18,5 cm perfect as for me. Recommend the most
Great little big on hand but superfine
i cant open it up??
Product equals image, fast delivery.
ok
good looking multi layer comb
Beautiful leather bracelet. Unfortunately the wrong size ordered. Now but one size bigger ordered.
I only received the empty sheath of the bracelet.
Perfect as is second time buy, not get ugly. Todo as described
A cool accessory, very stylish and high quality made, naturally can overbend, but it does not have to pull, but should just weigh on the hand, then it will be OK.
Thanks
A grade
Love them
All OK. Size dokladnie as the description. Good quality. Recommend
On a thin hand is very cool.
The bracelet is excellent, but alas the wrong size ordered, but it's not the fault of the store, I put 5
It's okay.
Super bracelet, I recommend it to everyone ....!!!
Excellent bracelet, fast delivery!!! Recommend!!!
Corresponds to the description
It seems not bad, but in quality bought and better
Looks exactly like the pictures
Excellent quality, came up to 62 regions in 10 days! I recommend the store!
ok
Hello dear store beautiful leather bracelet.
First In the orde
Bracelet is super cool! Solid, well holds the shape, the size of the hand, comfortable fastener, came before the deadline. It looks stylish! Thank you store!
Good bracelet, came quickly
Ok
A month passed before Novosibirsk. Bracelet is awesome. But the size does not match. I have a wrist circumference of 17, the bracelet took 18.5 and straight back to back, if you wear the whole day will not be comfortable. T. E it was necessary to take more size
As described. Well packaged, fast shipping.
excellent
good. a litlle bit tight on my hand but very good. fast shiping
Same as the picture, good condition, very in time, very beautiful, recommended to give someone. Congratulations to the store and those who make them
The bracelet is great. All as in the description. The store made the bracelet to order, all my requests performed. Recommend!!!!
Cool, thank you
By the money, it looks slightly cheap, the buckle is still holding.
Great Quality
Very good quality Some left me big but I think they're perfect for quality/price
As described. Fast shipping and well packaged.
I bought a second bracelet, everything was fine, it came quickly. Seller recommend
Super compliant with the description
I am very satisfied
delivery very slow.
It arrived very fast product according to what they offer.
He's cool! I'm delighted. The size is exact. The strong smell remains on the hand.
it took a little awhile, exccellent quality! highly recommended!
Хорошее качество, защёлка удобная. Берите во внимание размер...
Very good quality. Very satisfied.
All bracelets are fine and excellent quality
All OK. Bracelet great quality! Great store!