SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shopy Marts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shopymarts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Top for your money, I advise
Excellent tongs!! Long hair envy perfectly. They look decent. Super fast delivery!! Thank the store and supplier!!
I never wrote about the delivery and packaging of orders, but here it is impossible not to admire. So decent, careful, worthy packed. And the box itself is durable, beautiful and reliable-a purely gift) curling irons are also excellent, working, comfortable, everything in them is clear and it turned out. The purchase cost me 1400 rubles and this is an excellent purchase
I loved it.
ok
Curls are very beautiful, delivery is super fast, thank you very much to the store and AliExpress.
Delivery is super fast-just for a week!!! Automatic curling irons, It was very nice. The store Thank you very much.
very good quality. fast shipping. I'm happy with the product. great store.
I just got it, it came well packaged. I haven't tried it yet. Appearance equal to description. When you try, I'll leave additional comments.
Everything is fine! Now I will learn to use :) comes without a box, but packed well.
I ordered my girls, appreciated, good curling iron. A spouse with a daughter-all in curls))) but it is necessary to speak and use some means to fix the hair.
Anyway, cool thing, we just have to catch up. Very short hair (up to 10 cm) does not take, and then norms-on my hair to the shoulders well and quickly. The temperature is adjustable.
got the item ❤️ with good condition , thank you
A last, I am amazed, leaves your skin super bright, cleaning, moisturized, forever best than expected
The first time I ordered a courier right home! With the store did not communicate, the goods sent immediately! Who wants to forget what a burn from the curling iron, I recommend to buy)) P.S to change the faringhate to Celsius you need to press the "temperature" "" "to seller Thank you very much! I wish all beautiful curls))
The first impression is positive... This hair was done in 30 minutes. At maximum power, for two pulses per strand... (the time between pulses set at a minimum of 3 seconds)... Strands should be medium in size; styling should start from below, fixing the top hair with a clip so as not to interfere... I got quickly and with the settings figured out intuitively.
Delivery 3 days! The plait is chic, the main thing is to lay the curls and press the button to the right or left and wait for the pick to end and pull out the curls. Everything is great. If you want elastic curls, high heating mode and M button to fix the mode. I advise the goods, the quality is good.
Excellent Product, arrived in less than 10 days, I recommend the store.
Even my short hair was made by curls. Apparently there is a pressure sensor, because. Automatically turns off if it starts to pull too much. I recommend it to everyone. Cool thing.
The product is excellent, meets expectations. It's a shame that the price fell immediately as bought, the delivery took 1 weeks. Turns quickly, conveniently, does not hurt. In the photo, the curl is 8 hours
Is not very clear as to use it because in my case the instructions in Italian there are. You can however watching the video tutorial. Advice to the lock position close to the root and not from the tip. Result good advice to give after a product to keep the curl.
I love it, have shoulder long hair, in 5 minutes I gorgeous hair as from hairdressing. My sister has also bought someting only 4x so expensive.
Fast delivery by courier, everything is intact, everything works, heats, twists hing is intact.
Delivery is fast, came without damage, convenient, heats up quickly, hangs beautiful curls!
With the store did not communicate, the plait works
Cool 5 +++++++
Nice thing! It came very quickly. Packing is beautiful, you can for a gift. Quality thing!
esta muy bien para su precio. me cuesta cogerle el truco para hacer rizos, pero los que salen bien, salen muy bien
Issued express delivery. Alas, she was detained for several days and the courier arrived in fact before my departure. But I did)) tongs tried, work, I will get used to the new gadget
actually works
Delivered to Moscow in a couple of weeks. Packed well. Instruction in English. European plug. For the Russian consumer need our Russian plug, which is not included in the kit. When the device is turned on, a couple of seconds heats up. I have a half-long car. I couldn't adjust myself. We have to get used to it. I recommend the store to other buyers.
Haven’t tried it yet so I don’t know.
Great curling iron! Very beautiful, for a gift will be straight perfect. Do not burn curls elastic and very beautiful. I attach the photo immediately after the curling iron and after the time after combing
Really great
Envoi rapide et soigné, Super Fer à Friser design et pratique, conforme au descriptif du vendeur, Ce vendeur est très à l'écoute, répond rapidement aux message et il est très arrangent, c'est ma quatrième commande et je suis toujours aussi satisfaite de mes produits, il est à recommander vivement
Great product, well packed and arrived in record time. Great store
Excellent Styler, Cara before the shoulders twisted in 20 minutes, quickly and conveniently
I arrive in good condition, with good packing and before time. All super.
Great, good results
está muy bien por su precio fácil de usar y rápido de envío recomiendo este vendedor
It's great, thank you. It functions perfectly. The girl is delighted.
I was very skeptical when I bought this item. I thought it would be disappointing like most of the other hair devices I've tried. I was extremely surprised when I used it and it actually made PERFECT CURLS!! Go ahead and buy this iron. It doesn't pull my hair either.
It's not interesting
It is very comfortable to use, does not tangle the hair and leaves it perfect
Well it will be okey shipping fast four key
Beautiful and easy to use. It 3 temperatures and turns to the left and to the right.
I haven't tried it well yet the looks are good but I haven't got the wave right I 've only tried it a couple d times and I 've got long hair… In a while I will accurately value it.
I have received today have not tried
It's a wonder! I amoooo! I have smooth, fine hair and I have perfect curls left! They last pretty good! It arrived fast, well packed! All right! Thanks to the store
El artículo está en perfecto estado. Buen embalaje. Lo he probado pero es difícil de usar. El rizo queda bien, pero aún no he cogido práctica y es complicado meter el pelo por el hueco. Seguiré probando..
Very well packed and shipped very fast
It came very quickly to the store in the yard, for which special thanks.))) works as expected. The purchase is happy with both me and the daughter-the hair of Kare is not necessary now to put a hair dryer with brashing and + comb for the root, and 15 min and all
muy bien
또ㅇ손들은 끈 기댸햐디 맑고 쥼뮨 햐기류 얅쏚
Cool playground and just in use)) Reached very quickly)
The goods came quickly, everything is neat and well packed, the tongs themselves are very neat beautiful, they curl well only need to take the hair very slightly
Not came
Take hours to heat up
Same as described. Fast delivery.
Everything works, the curls twist, the first time did not really work, but then it's addictive and everything is fine, you need to take a couple of days. Large strands, if you take a lot, will not be a neat curl or will get confused at all, but remove from the curling iron even in a confusing state is not scary,
Recommend, great curls out :)
Very good quality. Curls stay and it's easy to use. recommended!
Very fast as it ordered a Monday be night and I arrived Wednesday at noon. Perfect foremost.
Super bine product, works really well!
I got it quickly. What can I say, I tried it. At first I did not understand how to use it, I was afraid to wind my hair, but quickly sorted out. Since I have long hair time to curl needs more. For medium hair will be perfect. Three temperature modes: 160,190,220. I use at minimum temperature. And so excellent curling iron, I'm very happy.
It is not convenient to twist back. Selling in Moscow for 2000r. 89775634889 S
Free jour quality perfect
Very good and quality goods, everything is super, in use is extremely convenient. Came in 6 days
Everything is fine
Very cute, But took nearly 3 Mos
Fast shipping, well packed and correct operation
The goods are normal. I did not communicate with the store. Packing is whole, beautiful. Its work performs, but without thermal protection damages the hair.
Lokówka wykonana w miarę porządnie, z obrotowym kablem. Ale niestety przy długich włosach, za pas, trzeba brać wąskie pasma, co jest pracochłonne w porównaniu do tradycyjnej lokówki. Przy grubszych pasmach zacina się. Do włosów średnich i krótkich nadaje się idealnie. Na plus jest za to kontakt ze sprzedającym. Uprzedził mnie, że nie ma w magazynie koloru białego i spytał się czy może wysłać inny kolor. Przesyłkę dostarczono w ciągu tygodnia.
You need to learn to enjoy this curler. Plącze little hair. Myślałam that automatically it draws the but not, need klikać button.
Very cool thing! Curls do not confuse. Very satisfied! the store put a gift-nice)
Good
Very fast delivery item conform to the description. I loved it
It's a smart curling iron. Made qualitatively. No smell. It turns out beautiful curls.
C really great it works too well and the delivery was so fast 3-4 days only
He arrived very fast in 3 days. I like it very much, it is very easy to handle and leaves the waves very well. I'm delighted.
Great thing! express delivery :)
Интересный стайлер , легкий в использовании !
It's going well for now
Arrival very quickly the product was well packaged no break (I had a problem with another trader from aliexpress very bad experience) the device works turns on no injury remains more than try on the hair
Gorgeous curling iron! Works from the network, in Russia EC. Heats up quickly. Hair burns hard, use cool thermal protection
Wife ordered, checked works
Shipping fast
Great hair dryer. Fast shipping.
The plait came quickly. The packaging was crumpled, but it did not reflect on the plow. I tried to twist a strand of hair, very satisfied! Thank you!
Super fast delivery. Very good workmanship curler. Recommend.
Super produkt, bardzo szybka przesyłka. Polecam
Excellent frankness compared to the price as they reach the best result of the highest temperature
A device that should make life easier for all girls on Earth! Goodbye burns on your hands! At first I could not understand how and what to do, I already had time to be upset, but! With each strand it turned out better. Perfectly suitable for short hair like car. But with long it is necessary to hang around, because the tips did not twist at all. Lyfhak: twist the middle of the Strand, then put a little down and twist again, and so to the end. The blade needs to be held horizontally! So the hair will not curl in the jugs. There is no heat from the curling iron, even you can hold on to it. The result is happy! Super Machine!
Shipping be like- fasttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt
A cool gadget for curling hair, easy to consume, curls are magic, the order came in 10 days to the Nizhny Novgorod region.
Catch him the trick and smart. Very happy.‼I recommend it
I'm coming very fast. In 2 days I had my order at home. The product is fine. As described. Curls do them well and quickly once you catch the trick.
Product excellent, identical to the photo. I 've used it already 3 times and did not give me any kind of problem, hair don't fit together and you take off easily. Fantastic and blazing fast!
It's terrible, it burns the hair, it's out of your head. Hard to capture a strand. Disgusting