SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shopy Marts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shopymarts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beste
Wonderful!!! Buy more times fast delivery and well packed. thanks to the store
Thank you i am satisfied
Great.Thanks
He's serious
All as in the picture, excellent body
Came with a defect, returned 280 R
Отличное боди хорошего качества, очень приятное к телу.
Good quality, the same as in the photo.
Excellent Product
Very happy. Thank you
Incroyable
Это просто бомба!!!!!! На мой рост 178 идеально!!!! Качество 10/10 заказ пришёл быстро!!!! Всем советую!!!! Спасибо продавцу: за быструю доставку и качество!!!!!
Super! No thread, no smell, sat perfectly. I'll take in other colors. Thank you store! Delivery is very fast.
Exactly everything as in the photo, my parameters 82/62/91 I took the size S, it came perfectly simply, I will order this in black, I will definitely, class
Polecam product.
Это 2 боди, которое заказываю. К телу приятное, сидит плотно по фигуре. думаю, отлично подойдёт как термо белье. мой рост 160 см, ог 84 см, талия 67 см, бедра 92 см, размер с подошёл.
I arrive super fast in less than two weeks. Recommended. Thick, felled fabric inside.
Dress it problem, fabric good all is super except to put it on hard
It is equal to photos, medium quality material, thin and not very tight. Choose normal size or one less to fit
Sewing quality could be better, loose threads...
The goods came quickly. Quality is good. It's like the description. The seams are all whole, the threads do not stick out. I did not communicate with the store.
Cute blouse, everything came up to parameters 87-68-92
Fits perfectly. Nespiež arī zem jostas vietas, kur saslēdzas.
LOVE IT!!!
I recommend on the size M 42-44
Goods didn't come
It is warm, for the summer does not fit in addition to terribly uncomfortable
Просто шикарно. Пришло в пятерку, очень быстро. Но по всем законам подлости в Петербурге выдались жаркие недели и пока не нашлось повода надеть кроме как в магазин. Но боли очень крутое, за свои деньги.
super
I arrive very fast and it's very nice the body as it was in the description
It's beautiful, good material, perfect
Good quality goods.
Для худеньких і з невеликими грудьми розмір С буде добре. Мені підійшло. Якість хороша.
All right, arrived much faster than expected
Wonderful body, very nice fabric, 65% cotton, 35% synthetics. On the height of 158, OK 85, T68 sizes straight to the point, fits very well, without a feeling of tesnost.
Amazing. You should buy. Fits perfect and very very warm inside
Very cool. You can order more. It's a little warm inside. Thank you)
Cool piece
Trop petit
Very comfortable and nice, really worth the wait. It comes with correct measurements according to the table.
The clips on the bottom are very fragile and broke when I first unclipped it
Love this, it came earlier than expected and it is super comfortable and fashionable
Too big for me
Ужасное разочарование. Товар пришёл быстро и это лишь один плюс и положительный момент, к сожалению брак, да ещё и на самом видном месте. Рекомендовать не могу
It's very cute the body, inside it is polar and looks elasticated, demoro 2 weeks
Cute, very stretchy
The size does not match. S-Ka is very small. The store quietly returned the money during the day.
Trop beau
Really great I recommend
Very good purchase. Extremely comfy due to the soft inside material. Besides - completely cover everything, not seethrough at all. Fit properly, not too short.
He's super sweet I love. Downright when I received it I was more hyped but when I tried it I said ptn it is super soft and made of super beautiful breasts