SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shopy Marts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shopymarts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Хорошая рубашка, на рост 170 и вес 52 размер S подошел отлично, рукава ровненькие по длине, ткань плотная, хорошая
Shirt cool for size 46-48 took XL came up perfectly
The parcel came quickly. The quality of the shirt is good: The lines are even, the buttons are beautiful. The size corresponds. Very nice color. You can both in the feast, and in the world
The color is slightly different, a little dull. Quality is excellent
I thought the fabric would be denser
sizes run small.
Super, its size 38-40, the village is perfect, the quality is super, I recommend)
In two places, threads stick out, but in general, not bad
On the viglad of Garna, and on the dotik it is already crispy, 100% synthetics, a bit thin. Colir's hot. Rosemir pidishov.
Beautiful and good material!
Issued an order of 09.06, the store sent the goods 10.06. The shirt liked, sewn neatly. I ordered on og 103, OT 88, went well, but not an oversize. The color is different from the seller's pictures. Cloth is dense, composition-synthetics, suitable for cool weather. I recommend to buy.
I bought a pink blouse, which is pink. Good thing I already knew Pink wasn't there. Maybe you should change the name of the color? Rather it's beige, cream-Brule. But that's exactly what I needed, so I'm happy.
Slightly thin, the seams are uneven, but in general cool! The color in life is a little dim than in the photo.
I took the size XXL, and the shirt is not big at all, as if on my m in size, very upset
The shirt is cool, a little squeaky material. Sits well. Description correct.
Cute shirt, comfortable, threads do not stick out, all is well
Like fabric becomes like heat, but found a pouvo short sleeves. But is a beautiful shirt.
Color some gray) may randomly not the same sent. In general, everything is OK
The color is slightly different and slightly shorter than it seems, but in general the product is good
Thank you very much. Very good shirt. The dimensional grid corresponds. Delivery is very fast. I did not communicate with the store, there was no need.
Very happy, good quality
Quality is super!!!
Came to Moscow quickly in the national team parcel. On its parameters 88-67-97, height 170 took the size of M. doubted between M and L, chose m, it is even free, in general it looks harmonious, I.
J’aime beaucoup trop !!! Tout est nickel, produit qui semble de qualité, je recommande !
Рубашкой довольна. Мой параметры 90/78/98 при росте 163. Размер М сел хорошо. Но кто любит Oversize надо брать больше размер. так же при росте 163 рукав только-только. кто выше ростом рукава я думаю буду коротковаты. Товар соответствует описанию.
I really wanted to. Good thing. Not dense and not thin.
The store sent the day after the order. I arrived in 12 days in Postamat 5ki. Description corresponds, color as in the photo, beautiful. At OG 95, OT 75, OB 101, the height of 162-sits well, as planned-oversea. For autumn with jeans, it's the most.
Отличного качества рубашка. цвет и ткань благородно смотрятся. Размер хл взяли на 46 российский. Длинна Рукава без запаса, сама модель широковата. Пошив идеальный. Это второй заказ у данного продавца. Обе рубашки не имеют нареканий. Спасибо
качественно сшита, очень довольна
The shirt is super! Perfectly Fit in size, sewn qualitatively.
Very cool shirt. The fabric is pleasant to the body. I ordered a larger size than my own, which I usually wear, so that there was an oversize. About 92, from 72. I will order in another color.
The shirt exceeded expectations! Very nice color, just like on a promotional photo, neat sewing. Fabric-soft corduroy, but not a rag, the shape holds. Can be worn separately, and put on top of the T-shirt/top. And-yay-the size corresponds to the table. On the Russian 44 and the growth of 173 villages with a light oversea in size XXL. Sleeves to the middle of the brush. I'm very pleased, thank you! Delivery faster than 3 weeks
Nice shirt. Fabric viscose or polyester is not clear.
came bang on time and is so soft and light lovely top this is xl probably about a uk size 12
Great and fast
Great shirt in the hem. At 46-48 came the size of M. She's free enough, oversize. You can wear both with trousers and with skirts. The color is nice. There are no extra threads.
A good shirt, qualitatively sewn. In cool weather very comfortable. On my size 46-48 size L looks better than XL. The color corresponds to the store's photo.
Nice shirt. On parameters 87/69/92 size L Super
не супер плотная, достаточно лёгкая для вельветовой рубашки. приехала быстро, сидит хорошо. рекомендую!
The shirt is good. On his parameters 97/80/103 viewer 161-took XL-yak times. The woven is not rude, to finish m 'yaka. It's been on a flat evermore than once. Shvi рівний, гудзикик ничик ничик
In a word, delight, smooth seams, no sticking threads, pleasant to the touch fabric.
material is a little thin but looks exactly like the picture ! very fast shipping
The goods did not come, but the money was returned.
классная рубашка. дополню позже фото. на мои параметры 86-70-96 прекрасно села. Вельвет не хлопковый, гладкий без узелков внутри, какой еще встречается часто. Не цепляется, не пилингуется под ним топ. Качество хорошее Пошив аккуратный, строчки ровные, не единой нитки
Great!!! At its Russian m took L, the most it! A little oversize, so I wanted
Thank you very much for the goods received. Ali as always on top, carefully read the reviews and comments and you will have good results on order. thanks for the corduroy blouse and laces.
Хорошая рубашка. Запаха нет, нитки не торчат, все швы ровные. На свой размер 44-46 взяла XL, села оверсайз. Подошла бы и L, но боялась, что рукава будут короткие на рост 170. Доставка меньше месяца. Рекомендую продавца и товар!
Nice shirt. On Rus 52 Super!