SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shopy Marts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shopymarts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
продавец очень хороший - по моей просьбе поменял размер перед отправкой. мне пришла с биркой zara. материал кажется синтетика, при жаре 30 градусов было очень жарко в ней.
Cool
Mike is a good oversize, I like
Excellent quality T-shirts, drawing is well printed, fast delivery. Thanks to the store;)
The purchase is very satisfied, the body is pleasant, the picture is clear. Until I washed it.
Синтетика!!!! Цвет как застиранный
Excellent T-shirt with Z tags... liked the quality. I do not know, of course, what will happen after washing, but I think that everything is fine. I came in a week. Thanks store
buen material, buen estampado, envío sumamente rápido, hermosa polera!
no product. but the store sent refund
футболки просто восторг! все пришли с бирками zara, просто супер. качество отличное, без запаха, без торчащих ниток, каждая футболка запакована отдельно, оооочень достойная покупака. Рекомендую однозначно товар и продавца, ну и магазин. Буду заказывать ещё, спасибо большое!
Quality nice.
Very beautiful. Perfect design. Parcel arrived quickly.. Highly recommended
Все супер!
Tags are not zarovskie. Quality is good
Классная футболочка,хлопок не сильно плотный ,одевала в жаркую погоду-комфортно.на российский 44-46 размер свободно.спасибо
Everything is fine. Very pleasant to the touch
Beautiful quality T-shirt, the size approached 50-52 freely, I will order more!
T-shirt Super, Zara tags in place, all lines are even
Garna T-shirt, tapka, took M, the shield of the won of sidil Villy. Pre-war, Taka yak and in the store of Zara, Z Ucima birkami.
Майка хорошая. Бирка ZARA отсутствует. Ткань не слишком плотная.
T-shirt is super, quite dense fabric and bigger. I recommend the store to everyone
The sizes are normal, not oversize. M on the SK norms, but it was necessary to HL; quality factory, label for
T-shirt Super, soft, the pattern is excellent, after washing on the spot, came with the tags of the Dawn
Quality is bad, incorrectly printed inscription
Elegant quality, the picture is super (I hope it will not fall off after washing) the lines are even, the processing of seams at the level, this quality of things in our stores in 2 Size took on the store's table (see carefully, for each T-shirt its size grid), at 48, took m-came perfectly. My height is 164, the length of the T-shirt in the photo is long enough, the tall girls will also fit, and I only wear it in full form. I definitely recommend to buy.
T-shirt Super! Dense, the size is closer to the oversize. Pure Cotton
Pretty thick fabric, very good quality I really like this store, I'll go back to Buy.
To Moscow in a couple of weeks at the point of issue. Cool T-shirts. I take not the first time from this store
Excellent T-shirt could be taken less
T-shirt of excellent quality over size
Great T-shirt! Oversize
It takes a little longer, but it's good quality, very satisfied
T-shirt fire! So many compliments received! On og-92 ot-72 took M, sits freely! Fabric cotton, can eat impurities... But the body is pleasant and not hot! On the tag Zara!!! Delivery 2 weeks! I'm very happy! Photo does not transmit all beauty!
T-shirt of good quality, print tight
Highly recommended, it is preciosaaaaaaa
Excellent T-shirt, good quality
Super Beautiful good size
Very cool T-shirt all matches
Perfect
Very pretty, just like in the picture, I love it. Oversize model. I recommend.
Super T-shirt! Took on the size more, so that there was an oversize
I arrive fast three weeks good warm the print is perfect highly recommended I will keep buying thanks to the store
M approached the parameters 89/72/90. The T-shirt is slightly more necessary in color than in the photo. the quality is excellent
Моя любимая футболка, очень рекомендую))) на свой xs-S отличная oversize, принт яркий и качественно нанесённый)
Bolshimerit.
The only thing I did not guess with the size, in my 44-46 it was necessary to take S, but in principle it's also not bad, it looks like a small oversize oversize oversize
Fully corresponds to the store's photo. The material is dense, pleasant. Tags za **. The drawing is rubber. She sat well on og88, height 172, wide shoulders.
. At 44 took S, well, quite free, but not an overseas. Who likes good overseas need m. The quality is excellent (beige, drawing Simba).