SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shopy Marts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shopymarts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I loved it, very good quality and arrived earlier than expected Super recommended.
The bracelet is beautiful and interesting!But very much smells!!!And not by skin!!! Anointed with antibacterial gel and put on the balcony to ventilate! Helped! The smell went 50%! I recommend the manufacturer to change the supplier of leather!!! Seller recommend!
Good bracelet, light. It looks beautiful has a magnetic fastener. I do not once save. Purchase is satisfied, thank you to the store!
Great product, like!
Just like the pictures you see is of good quality
Excellent
Excellent Product
Perfect nice beautiful met description. Perfect nice beautiful met description. perfect nice beautiful met description. Perfect nice beautiful met description. perfect nice beautiful met description. Perfect nice beautiful met description. perfect nice beautiful met description. Perfect nice beautiful met perfect nice beautiful met description. Perfect nice beautiful met description
Very pretty
shipping was quick product looks real good
Looks like a bracelet, for this money cool Fenya, with the size guessed, went not very fast, but sent like without delays, with the store
Cheap small discomfort.
The bracelet is cool, took a little big, it was necessary to be smaller. Arrived quite quickly, looks good
nice
It's super good is but if it's steel and don't get ugly but it came super fast
Excellent product. I recommend buying the same
Only the size did not fit (
bien reçu
Perfecto
bien
Everything Ok
T like
Exacto a la descripción
Good quality bracelet. Seller recommend.
Excellent bracelet, came quickly.
exactly as described
Lovely and feel soundly (leather) 19cm fits well to my wrist. Delivered quickly.
Great bracelet, thanks
Beautiful high quality bracelet, high quality buckle. Not fit in size, was small. Picking up the table,, but so did the length that part takes over. Should have been 19 freely, but barely buttoned, sits very tight. As her husband much, probably larger order
Beautiful quality exactly like the pictures and real leather
Arrived in almost 3 weeks foremost perfect as you inform the store who was very attentive
Excellent Product arrived before time
Product as described liked
Very nice, as indicated in the announcement
well made bracelet
Norms take a bigger size, and so I recommend
Good and excellent product
Thank you. I like it very much. Recommend.
The bracelet looks great. I always wear where I'm not going. I plan to buy more and more from this store.
Super bracelet arrived quickly well packaged I recommend
Product as described
OK
They didn't send me the one I bought. The order was silver color and they sent it to me gold color.
Very fast. Recommend.
Frete grátis e rápido. Recomendo.
produto chegou rápido e bonito!!!
Super! First impressions, just above all expectations. ordered from different stores, but everything came in one parcel. fast shipment, and fast delivery! who likes such things?
The goods are received, approached, thank you to the store!
Bracelet is bigger than specified respectively. Ordered.
Bonita
Excellent thank you
buena calidad y llego rapido
1 er order and delighted bracelets very nice item in accordance with the description ordered the 29/06 delivered the 11/07 thank you to the store
It's beautiful.
Ordered 13.06.22G., received 25.07.22G. Normal bracelet. Total length 19,6 cm. Advice to buyers when ordering: If the diameter of the hand X cm, then the bracelet should be ordered according to the formula-the length of the bracelet = x + 2 cm. This is for sure. Bracelet 19,5 cm is, in principle, on the hand of a lean young man.
Bracelet cool! I bought my son, he is happy! This is the second such bracelet, as the first was 21 cm and turned out to be great. Now took 19 cm, the very thing. Looks decent, as in the picture. The quality is excellent. The buckle is reliable. No scratches. Your money is definitely worth it.
Good quality to my husband charm the gift
I liked the goods, good quality, arrived in Brest quickly, at first it was inconvenient to buckle with one hand, I liked the magnetic lock holds well on my hand
goog
Exelent purchase fast delivery highly recommended
Beautiful. Quality of performance is the highest class. Super.
Measure exactly the wrist, slightly tight, I hope it will stretch)
Very nice, love
Perfect fit
Excellent Product
Very top bracelet came right and
Quality worthy
The product is quality and met expectations. Fast shipping.
It's pretty and looks good quality. I bought the small size since I have the fine doll but it fits very fair
Looks like a good bracelet. Magnetic buckle. Smells like skin.
Top good quality fast shipping
Dazzling
Very nice.
Good quality and fits well.
Absolut ball⭐️⭐️⭐️⭐️⭐️
The goods prishov shvidko, the bracelet is not shkiyaniya ale Poki Novi Vil it worthy. Well, that was good, OPIS. I recommend it, I recommend it to you, I recommend it to you.
Very nice bracelet and hold goods even in the shower. I keep it with me all the time.
Cute real
Product as described. I like the design, it seems to be made of quality materials. We'll see how it behaves over time
its beautiful.
Great this is my second order
It is more beautiful in the photo than in reality but it is beautiful product anyway. To see if it lasts long.
Beautiful models
The best
Excellent Product recommend he store
Perfect in your measure and quality, looks great. Thank you.
It fits the description of a fairly fast
It took me just over 2 weeks to get to Madrid. Very well packed. Looks good quality. Very cool the bracelet. Recommended
Recommend good robot nicely done
Chic bracelets. I liked it. Very high quality made. Nowhere does nothing stick out, does not hang out. Locks close securely. Delivery is fast enough.
Exelent product is what I was looking for
Merci
preciosa
Bracelet quality! Description corresponds. Shipping fast. Thank you!
Just measuring wrong and not fit, but is the size that is reported in the description
Awesome Speed delivery. Unprecedented timing for Accuracy and quality Specifications. Thumbs up to AliExpress. The best Online Platform in the world