SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shopy Marts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shopymarts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The quality is excellent, sewing too. Came with a little marriage, but the store quietly gave a part of the money for it. Recommend
I liked the suit. All lines are even, the quality is super. Suitable for a cool summer (maximum + 25), TK the fabric is very dense. The top of me is 42, the bottom is 44. According to the reviews it was necessary to order m, but decided to order s. I did it right. Sits perfectly, in M would drown
Nice suit. On its parameters took M. I also after delivery.
The fabric on top is not smooth, but in some kind of hem, it's cheap. In the store would not buy. I will not go to the city in this way. It came quickly. With the store did not communicate
Good quality goods! Came quite quickly, but with the size I did not guess. Very big
Second purchase. Very comfy
Получила заказ, цвет немного темнее, чем ожидала. Смотрится таким грязно-розовым. Ткань хорошая, но очень много ниток. Купила размер М. Шорты как будто S, а футболка М, ближе даже к L. Но безусловно все индивидуально. В целом комплект неплохой, но не на жаркую погоду, ткань достаточно теплая.
The suit is normal. From the wrong side, the T-shirt is not processed neatly. The material itself is pleasant, comfortable in the heat. Shorts have an excellent length, for height 170. On the parameters 88/70/98 I ordered M moderately oversize.
The suit is cool, at 88-63-88 ordered the size S, sat oversize, it's a pity that there is no size XS. I waited for the costume to be sewn, but I sent it quickly, I came to the Primorsky territory in a couple of weeks. Initially, the costume came with a marriage, the shorts are screaming, wrote to the store, sent a photo and he offered to send out the same shorts for 0,75 kopecks, I. Shorts received, sewn as it should, I'm very happy. Would put 10 stars
The suit corresponds to the description! Cool, comfortable!
Very nice suit. Everything I wanted. The size of the villages is very good. I took L to Russian 46-48. Got there quickly. I did not communicate with the store. Suit recommend.
Beautiful color. There were small jambs for sewing. The store is good, solved the problem. I'll order another one. Recommend.
Awesome suit, on height 156 weight 49.500 took S, sat down as an oversize
A good suit. the fabric is pleasant to the touch. The size is what you need! took in Pyaterochka. as a gift, a red thread
Class suit, Duge priemniy on the dotik! Shvidka delivery, coming to Nov poshtu. Definitely a favorite on CE Lito. I'll lock it up.
Good quality suit. Size L on OB 110 is small
Delivered in 15 days to Krasnodar. Suit of excellent quality. 100% cotton. Sits perfectly. Very soft, comfortable. Recommend!
Suit of good quality, fairly dense. But missed with the size. At 96-76-98 I ordered M. Tight at the waist. I gave it to my daughter.
Very comfortable material, it seems that there is synthetics, but pleasant to the body. The size of 44-46 m shorts is good, and the top is too big. It was necessary to take separately. The color is very beautiful. Not thin material.
I liked the suit! By size Approached, quality-dense cotton. In Ulyanovsk, the order came in 2 weeks.
Отличный костюм, хорошего качества. Заказ пришел быстро за 10 дней до Москвы. Заказывала розовый и мятный, размер подошел. Два раза применяла стирку, цвет остаётся тот-же. Рекомендую продавца за хорошее качество и быструю доставку.
Quickly came, the quality is good
Excellent suit, the fabric is normal, not transparent, like a footer. On the parameters 83-64-90/165 sits perfectly, the elastic does not press, a moderate oversize. Recommend! In St. Petersburg in 2 weeks.
Great summer suit. Delivery is fast, for seven days in Balashikha, took the order in five, very convenient, do not go to the Mail. The fabric is pleasant, bright. But a little translucent pockets on shorts, but this is not critical for me at all. I did not communicate with the store. To buy recommend
The material is quite dense, at + 25 it will be too hot, and in + 20 It's strange to walk in such a street. In my opinion, this suit for the house.
The order came quickly. I liked the suit.
The quality is excellent, but the growth of 160 looks ridiculous
The costume came well packed. I liked it, for the summer now generally Super. Quality without any damage. I took the size m. To be free for me. So I usually wear 42-44 size. Recommend. Delivery came in 2 weeks. Fast and clear
Excellent! All as in the description.
Nice suit. The fabric is good, pleasant to the body cotton. The color is gentle, all as in the picture. To Moscow, the parcel reached 13 days. Thank you store.
о. к.
Good shorts, but! Their money is clearly not worth it, the Red Price is 300₽. Cotton, soft, the color is not very successful, dirty pink. They look like a summer cottage, worn thing.
Very cool suit, the quality is good, but there is one minus➖Shine through shorts, dress only with Body underwear
Super suit! The quality of the fabric is very pleasant for the summer itself! Color Bomb! As I imagined. Sewing neat. At its size 90/80/100 height 158 took M sat well. Came on time. I recommend to everyone unequivocally
The suit is good, the threads do not stick out. The size corresponds to the description. Came quickly))
The quality is excellent! Material cotton, pleasant to the body, not dense. But minus-crumples immediately. Shorts for the volume of hips up to 100 sat down freely! M would be big. I'll order more.
Wonderful costume! The quality is good, the pockets are yes, translucent, but it's not critical for me. I advise you to buy.
отличный костюм, к покупке рекомендую.
Nice suit. Comfortable at 46-48
Cool quality suit came for two weeks in the Moscow region
Suit Super
I buy shorts no longer for the first time-I'm happy with the quality! Pleasant colors, cotton material. At 44 Russian size sit perfectly, the length is as needed :) sent very quickly and the parcel also quickly came.
Super suit, did not even expect! Shipping fast. Thank you! I'll order another color!
The quality is excellent!!! cotton! 8 days delivery.
The set is cool, the cotton is dense, but I think it will not be hot in it, the size L was too big for my parameters 95-67-98, of course I I and as for me it does not look very good, so I used a convenient return (the money was returned). immediately ordered the size M, we are waiting for when it will come))
Классный костюм, после стирки совсем немного дефориируются загибы, но поправимо утюгом , однозначно довольна покупкой
Nice suit. For a walk with the child is the most. On the parameters: OG 84 from 68 to 98, sat down as it should.
The description corresponds, the grid too. At 46-48 took L, sat perfectly. I took it for a cottage, now I'm sorry, you can also walk around in Moscow. On quality-dense cotton, a little can with Lycra. The seams are even, the lapels are all neatly sewn. On sale in 1000₽ cost. In general, I am very pleased, I recommend to buy. Thank you to the store) delivered just before the declared deadline
Super suit... the color is slightly brighter than stated, but also cool... On the parameters 85/70/98 took L, it would be possible and m, but wanted to be more free. I really like... Delivery 2 weeks to Moscow
Great suit! Height 175 sat perfectly
The suit is excellent, in the evening for a walk the most)
Я супер довольна, не ожидала такого качества. На рус 44 заказала Л. Рекомендую