SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shopy Marts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shopymarts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Отличная оправа. Давно брал очки, осталось много линз, так как пользовался только одним типом, оправа пришла в негодность. Эта оправа оказалась идентичной той, что раньше была в наборе. Продавцу спасибо!
Great glasses. I took for bike trips conveniently when fluorochromic lenses adjust to shade and sun. In the shade everything is clearly visible and in the Sun closes the light quite well. No need to change the lenses to dark and transparent
not bad
They look good quality
Super, for those of us wearing glasses! Mu good, super recommended and recommended store
Good quality goods, there is polarization. Delivery in 3 days.
Muito bom como sempre!
top
Fast shipping. Came without Damage.
good and fast, very happy
All is true
Bunas Bike glasses. Nice design. They bring a polarized screen and four more in different shades. Very comfortable. Additional things like two tapes to hold them and a good case. Also an adapter for people with graduation. Fast shipping. In 1 day I had them at home. Thank you very much.
All the articles described came. They look good quality
The quality is excellent! Recommend!
Unfortunately, on my not wide face sit not very. Wide. And from below a lot of space from the face to the glasses. I put high praise for the rich configuration at a not high price.
Shipping in 1 day. With 4 kinds of crystals, one adapter and two straps. A good hard cover to keep everything. They look very comfortable and now, to try the polarized glass to see how it goes.
Докумил оправу взамен сломанной - на страйкболе шаром раскололо оправу (стекло выдержало). все супер. между покупками 4 года - стекла от старых подошли на новую.
Thank you so much! Quality at altitude! Delivery for a week and a half, brought the courier straight home.
Very good quality
Like so much. Thanks
Очки крутые. Заказываю уже второй раз такие. Первые потерял. Заказал набор и ещё оправу другого цвета. Стекла и аксессуары остались ещё от прошлого набора, теперь у меня два набора разных цветов. Качество отличное и цена приемлемая. Удобные и лёгкие.
The order did not come, opened a dispute, the money returned
поляризация есть у темных только стекол, если Что
Made good, arrived express delivery instantly
very very good. Cool
The wife deals with veloturism, the glasses ordered for her. Sent immediately, came quickly, the wife is happy with the glasses, so I put all the five.
Очки соответствуют описанию а цена качеству.
Just great!!!!
Delivered quickly beautiful hear
The order came in full accordance with the description. Quick week. Decent Glasses. To buy branded from 5 pieces and above-I do not see the point (to such points it is necessary to dress yourself first from the top of the head to the heels of 200 ko)) Look stylish, hard trunk. For this money is satisfied
muy bien
Excellent product
excellent and recommend to any buyer
Thank you!
Product is better than I expected.
Glasses are bomb-free, black lens with anti-glare, legs are removable, complete with a pulling strap, put immediately.
It's okay.