SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shopy Marts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shopymarts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Okay, order's up.
I love it
products looks great I luv it wld have liked it more if it had size 20, all dsame am satisfied with d one I got
The bracelet goes in size, the quality is good, it looks great.
I love it looks divine, love it
Great bracelet. A chouia too big because I have a small wrist but excellent quality.
Very fast shipping and good quality products
Thank you, I really like it!!!
Great quality and arrived on time
Very nice like the picture
beautiful product 5 stars
Cool, I liked it. Size fits
Took more arrived enjoyed recommend.
Good quality and fast shipping
Great Seller, Fast Shipping & Amazing bracelet! Highly Recommended!!!
very nice, looks exactly like photo. would recommend.
Came as the description, worth 19cm was a little tight Amno my wrist. More are beautiful!
Looking good on my wrist.
She's chulisima s my husband loved her to see if she's wearing it now
Great very handsome
Glittered. is good
Happened to Paczkomatu in 8 days!! Mega solid and super made. Recommend and unless zamowie one more!
Super good and he sent the same super fast
Excellent quality and what you see on the page is what they deliver. Congratulations
Excellent Product, looks very good quality and excellent finishes, recommended.
And very large
Quality is good, delivery is fast!
I liked the bracelet very much. Delivery fast 11.08 ordered 25.08 received.
The cross came with a scratch. I had to take it off right away. The bracelet itself is beautiful.
Duge was like cholovikovi. Garn's yakism.
Corresponds to the description. I thought it would look cool, Alia rocck, but in fact, a baby shave. Who in the Dnieper is needed-write I will give at cost.
very good quality stainless steel men's leather bracelet! i ordered one few months ago and i was impressed how well is made. so i ordered few more! shipping took about a month!
Excelente, vendedor recomendable
Very nice quality of products except that after a few days the cross is defeated on one side
Very top this bracelet. Not taxed!
All perfect, I love it
Looks the same as in the photo
This beautiful, though very big for my wrist.
Quick! Quick! The cool bracelet
A good bracelet! the size approached, the brush is wide!
All OK, thanks
I love it! I think closing the bracelet will take some time because it's a nit tricky with 1 hand
The bracelet came exactly as in the photo, really liked it, it looks super on the hand
Very pretty exlens
Bracelet very beautiful and comfortable.
I arrive in 13 days. Happy with the product at the moment. I recommend.
Delivery month. corresponds to the description. Quality 5 +. Brush 19,5 cm, took 21 cm, came up with norms. As will be worn, I'll add later.
Excellent Product, material quality. Arrived 10 days before time informed. Congratulations on service.
The bracelet came, cool. I liked my husband very much. Advise.
Beautiful and quite as in the picture
Product as the description and perfectly packed. Excellent management by the store. Not so much for the part of logistics, as they had not arrived at home, but I had to look it up on the agency of shipments. The rest, foremost well. Time of arrival you 3 and a half weeks
Perfect. Very happy with the bracelet.
As in the photo!!! Quality is super!
Just super, quickly the quality is chic, but let's see how much strength is enough. And so Agon is simple
Bracelet fire!!! All as in the description, I recommend!
The product looks very good, good quality and I arrive before the mentioned time
It’s so nice ! Its 1 cm larger than 21 cm but it fits really well! The color is really nice and the material feels good in the wrist
Am satisfied. The product received is same as received.
Excellent quality, very fast shipping
Thank you very much
Excellent quality, arrived in 20 days very, very fast. Super recommend!
As the description. Quality workmanship.
Arrived very fast and the bracelet is exactly as advertised, very good quality, like.
Despite not having been in Q I wanted (Brown) black TBM is very beautiful. Quite liked!
In a word. That's great.
The request came as expected thanks. Gratitude.
Top material fast delivery
Excellent bracelet, I recommend!!
Very fast delivery, quality is premium. I was amaze. Strongly recommend.
Good quality product
Hi I have received the bracelets, they are very nice now to use and see how long it lasts, well I only have to thank the store for the shipment and for the good communication there has been