SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shopy Marts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shopymarts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order was delivered by the courier to the house. The goods were packed perfectly and fast delivery. The dress is sewn at the highest level everything is clear and neat. Thank you to the store and courier for the prompt work. I advise everyone this store. The size corresponds to its 48R. I ordered XL.
XL at 50 size butt, I wanted more freely. The seams are sewn well, everything is very neat.
Cool dress, but my hips 108, bottom want wider
Quality is very good, take it will not regret, small size only, it was necessary to order XL for your 48 size (((
Dress of dense fabric. I liked it.
Extra-fast delivery. But with the size I still missed, it was necessary as always to take 1 size more. The fabric is dense, pleasant. Does not shine through.
The dress is super! Cotton. I wear M, I ordered it. In size! It came to the point of issue in three days! Thank you so much! I'm happy.
The dress is very good, but the size L, it goes 44, 46, it approached me, I'm glad, the quality is also good.
Just delight quality at the highest oooochen liked the dress
Dress-Super!))) thanks to the store. Recommend.
Белое платье отличное но можно было бы и xs .-Легкое ,на лето самое то!
Excellent dress, very comfortable.
Threads do not stick out. The dress is sewn neatly! Order!
The dress is good, the quality is also, after washing, nothing is shed, it did not stretch, I'm happy!!
The dress is cool, nice fabric, the seams are even, the delivery is very fast to the Post Office mist Express
The dress is good, the fabric is quality, on the hips is slightly narrowed, it looks good at 108/90/108 came up. Seller recommend.
Качество классное. На размер xs великовато, но носить можно
Nice dress! Specially took XL, which would be free. Now this is my favorite dress
очень неплохое качество,одевала несколько раз не вытянулось на месте попы,рекомендую
Nice dress. In general, does not shine through, specially dressed red bodies for it
The dress is very cool, the quality of the material is at altitude, but unfortunately it came with a whitened strip in the middle, wrote to the store and opened a dispute. The seller did well on the same day returned almost half of the cost. I'll try to repair it, I can paint it for clothes or something else, but I will wear it for sure, I really liked it. On the parameters 85-74-94 the village is free.
Took for 750 rubles. The quality is perfect, pleasant to the body fabric, the dress was packed in a zippack and very neatly and beautifully folded))) took the size XL on the parameters 95-75-75 The village is free as wanted) not in obtyag and not huge oversyz, ideal. Thank you to the store for the fast delivery. It came to Sochi DPD delivery in a week)
The dress is super. I ordered last year in this store, it was denser to weave and more cut. But I wear the size L and it was a little uncomfortable to walk with such a cut. This year, the size is smaller than the cut and the fabric is thinner, which is a huge plus in the summer. I recommend to everyone, hides the shortcomings if there is a little extra weight, and if not, then generally Super.
The ゅうかんくらいでとどきました. おもっ did was more snug
Super quality. Written 100% cotton. All as in the picture and the color is very nice
Very good quality, corresponds to completely the photo, at 46 size ordered XL, the village is perfect-free, as it should! delivery of the courier to the house within 6 days.
It came quickly, all as in the photo. With pleasure I wear
Small size for size
It came quickly, through halva took. Size L at 44-46 came up photo post then
I liked the dress. At a height of 162 cm-the length approached-below the knee. Fabric 100% cotton to the touch is pleasant. I'm happy with the purchase, I advise. I took it in black.
I order the second time, the first dress dirty with mounting foam and do not wash. And the dress is very cool! So I ordered again
Товар соответствует описанию Качество, цвет, размер всё как на сайте магазина. Размер подошёл на 50 РФ. Продавцу респект Рекомендую
Платье на Урал доставили за 1 неделю. Качество шикарное швы аккуратные На размер 48 купила XL.
Super, thank you
Very good quality
A little strange, it seems that the dress is not just straight, but have an extension on the hips. Maybe after ironing will be straight
Pleasant material, all in size, delivery fast☺& Middot;
At 50 the village is excellent
Took the smallest size. But it turned out to be so long that I cut 20 cm long. The fabric is ordinary, it does not crumple much. Nice one.
Pretty dress, porządną Cotton
The quality is excellent. it looks super. I recommend
Delivery for 7 days to Australia, it's very fast)) good comfortable dress for every day, the material is not dense, but it does not look cheap, very satisfied with the purchase.
Size L on the parameters og 95 ot75 ob100 village excellent. Fast shipping. Thanks store
Excellent basic dress. Fully corresponds to the dimensional ruler and description.
Dress Super
Class! The color is pleasant gray with a pink tint. Cotton 100%, very pleasant to the touch knitwear. On the height of 176 cm and 48 size (in the shoulders) is not in the guise, well. You can wear with a belt, you can without. The quality of tailoring and knitwear is excellent
בדיוק כמו בתמונה , בד נעים למראה טוב , מתאים ליום יום או לבית
At 85-74-94 you can safely take the size with, the size of M is very wide. Thank you. On the growth of 174 almost to chipper.
The dress is cool, delivery to the apartment, the size approached