SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shopy Marts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shopymarts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Exacto y entregado a tiempo muchas gracias
Like in the pictures. For the price that has the quality is very good
Thank you! Excellent leggings, look cool. Techno-6!
Good quality. Beautiful colors. Satisfied and recommend. Unfortunately all packages from China to Europe receive a customs bill minimum of 7.30 eur (from 1.7.2021 further).
Good qulity.
Good quality, sat perfectly, delivery-lightning. I recommend
They fit perfect, very good quality.
Leggings of excellent quality, the seams are processed, the material is dense and very pleasant to the body. The dimensional grid corresponds. Delivery is fast, all tracked. Thank you! I will order more!
Came very quickly, the quality of norms, but they shine (and the seams are white, for this price of norms, but walk at home) parameters waist 73 cm hips 98 cm came,
Not very elastic but very nice quality and print
Very good quality tights, I liked thanks to the store
качество супер,оно того стоит,спасибо продавцу
Good quality and right size, but not black. Arrived very fast
As in the photo, the fabric is dense, delivery fast
Luxury Ní
Bad, not delivered the product selected
perfect, fitting is perfect
Good tights, delivery quickly, I take the second.
ok little smal for 55kg
Size XL approached the volume of the hips 105 and about the waist 86, the height of 158 is a little long. The worst is a narrow elastic band sewn into the belt, which, with active training, rolls under the stomach .. The elastic should be wide and due to this it is fixed at the waist.
They are very narrow at the waist, and it costs to put them
By size, 90-62-90, sending fast, with the store did not communicate, delivery 10 days to Krasnodar Territory
Good ones.
Russia: the volume of the hips is 105 cm, about at the waist 90 size XL just right, height 158 slightly long, not cretic. Minus that the belt is wide, and the elastic band in the belt is sewn narrow and this affects the fixation on the body, especially during activity! Sew a wide elastic band in the belt!!!!
Хорошие, заказала 24 июня а 6 июля уже получила.
They arrived as planned and the colors just as beautiful as the photos.
плотные. швы внутри гладкие. рекомендую
Very good, almost not are transparent
Quality leggings. Fast delivery. Thanks to the store!
Came quickly, thank you All as in the photo. Recommend
Everything as the store says, good quality, nice designs and arrived in set time
נוח ! שליחה מהירה! ויפה
Legends are beautiful, bright, dense, but when stretched become white. I wear the size M, it and ordered.
I haven’t worn these yet. Will update later.
perfect fit, I'm an Australian size 12/14 and I bought the XL
I didn't get it.
Very nice leggings, beautiful material, taken in size M for 38 The only problem is the material that stretches a lot when we fall down, which is a little "white" at the buttocks
Very lovely leggings! Very solid material! Very comfortable to wear! Better than expected!
OK
Everything quickly reached, the quality is good. On ROS. 46-48 size m approached.
Very good
Cut for some reason another, weeks in the pre-orders ordered by me. The landing height in front and behind is the same. Because if the priest is at least a little inflated, then the leggings at the back will be at the level of the cop, and in front to the navel. Suitable except for a teenager, who still has no Pops.
In appearance, very beautiful leggings, but when putting on cracked, I was afraid that it was necessary to take a larger size to tear. But I got to try fitness in them later.
Quality normal. one size error
I took my mother, perfectly fit, delivery is super-fast.
Rewelacja
Too Maly size not compatible rozmiarowla