SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shopy Marts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shopymarts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good glasses, dark at all is not noticeable, externally dark strongly, but in real life is not so, for the eyes everything is comfortable. The drawback is one, they are completely plastic, very flimsy, but if they are not broken specially, they can last a long time. In the kit: glasses, hard rubberized packaging (case) with a zipper with a lock, inside a Rag case and a rag for wiping glasses.
Everything is fine as always
excellent, the only glasses I'll need for riding and more
Excellent! Tried them today outside and it was a sunny day and I was surprised how good these glasses are, the lens turned dark and I enjoyed my cycling. Highly recommend!!!
The first impression of the glasses is good, they sit comfortably, the plastic is not wooden. The cover is cool. Darkening does not check yet, there is no sun). Delivery to Arkhangelsk is fast. Thank you, I am pleased.
Order received. The parcel was perfectly tracked and came relatively quickly. The box was damaged, it's very good that inside the box was a cover. Everything is fine inside. Glasses are very light, transparent. Pads nasal can be bent, for added convenience and comfort. We'll operate. Now we have to order another wife. I did not communicate with the store. The goods are satisfied. Thank you.
Very good quality. The methacrylate appears to be moving on the stand but it does not fall down and refrigerate very well. The support on the nose is malleable to fold and adjust it by leaving the glasses in the position that each person likes, close enough to protect but at the same time a little apart to venti For those with glasses it will be good for the extra bracket, for me I'm lucky I still have plenty
Good standard glasses transparent crystals, comfortable on the nose, shipping super fast in 10 days in Spain, rockbros is a trusted brand, I have bought several different items and are QUALITY
Until that only four days shipping. So quickly come give imagine also failed to four. Wholesale good quality as well.
The store sent quickly, and came relatively quickly. But you hold in your hands, and do not leave the feeling of cheap. It's kind of flimsy. Why 4 stars.
Shipping genuine fast Tuesday order receipt of Friday Discoloration test but have not yet lightweight light system for bulk dresses children safe from seems to face big ones are some ER wool Linda
Best riding glasses I have used. Superb quality.
Thanks for the product received as detailed in the description now it is only left to test them
The parcel came very quickly!
The product is according to the ad!! The store was very attentive!!! The product come without any damage and works perfectly!!
Price contrast is very good. Shipping is faster a bit surprised.
Podľa popisu výrobcom
Отличные очки! Доехали в Москву за 12 дней. Забрал в ближайшей "Пятёрочке". Всем доволен!
Fast delivery, the quality is good, I take the second
Exactly as described, beautiful well designed glasses, delivery and shipping was way too fast, great shopping experience.
Many arrived before estimated time, they are of very good material, suitable for cycling, tough material, legs are rigid, do not touch Mica so they are safe to keep; They are comfortable the transition is very fast and does not distinguish, they also fit well indoors, the case is hard and tough, inside include cloth and bag for cloakroom, plus myopia frames I already have three different models and anyone is very good, plus their shipments are very fast, I highly recommend the brand, the store and so on the lenses.
спасибо продавцу, что отправил быстро заказ. Дошло менее чем за неделю. Сидят как влитые, фотохром работает. единственное, что ожидал более темный цвет на солнце. самое главное выполняют свою функцию защиты глаз от пыли мошек на велосипеде. в комплекте 2 чехла и тряпочка для очистки.
I order a second time, the glasses are excellent, the packing is a little crumpled, but inside everything is fine, came in 10 days
고글~구성품도 잘들어있고 원하던 물건이네요~~
Excellent and I'm impressed with the fast shipping
They really change color when exposure in the sun! Cool
Very good, as expected.
The box was slightly crumpled, but the protective case kept everything. The glasses hold tightly, the glasses are transparent.
The glasses are great! Luxury set. As a gift, also put socks
fast shiping, quality is ok.
Glasses photochromic economic. Tested in a pair of Outputs and look comfortable make the effect and obscure relatively fast, but costs them back to be clarified. The only But is that the Mount is made of rigid plastic, so it can not adapt and it may be more fragile in falls. In addition to the glasses, the packet contains a hard case, other fabric and a clip for you need prescription glasses. Shipping from Spain very fast, in less than 48 hours
Apertou na cabeça depois de 5 horas de pedal. Produto funciona em td terreno excelente.
Product exactly as described, arrived in good condition and fast! Was to release the customs here in Brazil, and nothing ever received in Goiânia, go Took about 15 days. Already tested out in the sun and the lenses work properly
Peoduto Topp recommend, good quality, store sent very fast
Great glasses! Broke previous after 2 months of use. They have a fragile place in the center of the lens at the top.
Доехало за 2 недели. Все целое. Затемняются ну процентов на 5 максимум... Знал бы что такое слабое затемнение - не купил бы.
Great quality and delivery fast and without charges.
Hi there. I liked the glasses. Comfortable, light, in the sun darkened. delivery to Almaty more than seven weeks. Earthmen, order in advance. The glasses are cool.
Points look good externally, they sit also well, the rest of the qualities have not yet checked. Seller recommend. Not a long delivery, everything is packed, everything came intact.
just as described
Excellent eyewear squeeze a little behind the ears maybe because it will again see over time with using if things will change. Fotocromaticità middle level don't expect that they become scurissime though it does in seconds
Glasses norms. Lungs are comfortable. No minuses found
Glasses fotocromático rockbros top… Arrived in 17 days. Note 10 for very attentive Bought a helmet POC ventral other day it already sent. Now Eh wait the helmet tmbm.
Thank you, hard-working Chinese friend, for the quality goods and fast delivery. All the good of you and health.
Congratulations to the vendor, very fast delivery of the product. Glasses look very well finished, comfortable to use and gives protection to the eyes when cycling or jogging. I hope the hinges will last long enough. I will report on that in the future. Thanks again....
Good quality goods, everything came on time! I recommend the goods and the store!♂& Middot;
Came whole glasses, I did not check yet, I hope they will cope with their task
Good glasses, delivery fast, the box is deformed, the case is durable glasses whole!
Thank you. Exelent service and quality product.
I am absolutely satisfied. The RockBros on the Top.
Delivery time to the Moscow region is 11 days. Very comfortable, light, beautiful review. In general, it is worth the requested money. Maybe 1 more just in case
Extraordinary product, a beauty of sunglasses photochromatic, excellent store 5 stars in quality and fast shipping
Glasses cool conforming with the description. J' have tested the glasses they foncent after 10-15 s depending on the sun they seem good quality for the price. Fast delivery. I am satisfied with the store and glasses
Glasses arrived very quickly. I ordered the same a half year before and was very satisfied, so I have ordered now in another color.
Came with a delay of 4 days. The box was jammed, but it's okay, the glasses are fine.