SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shopy Marts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shopymarts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect, good quality and super comfortable. I arrive super fast
I was honestly surprised with the comfort of these. I'm a size 31/12 and the XL fit perfectly! definitely going to order another pair!
Loved!
fantastic
Качество хорошее! Размер в размер)
Love them, good quality and look exactly as the picture, really happy with this but! Will buy again, thanks store!
Five stars for. product, speedy delivery and store' price! *****
I'm 1,70 and weight about 70. (a lot of leg, +-60cm contour in the wider area) I took an m and they look pretty good. They have a slightly thicker fabric than black and red. Nothing is transparent. They arrived in 2 weeks.
I'm 1,70 and I weigh about 70. (Pretty leg) I took an m and they fit me but they don't squeeze me too hard and they also transparent, they have a fine fabric. (Green, however I notice it of higher quality) They arrived in 2 weeks.
I didn’t receive my parcel
Exelent, it took a week to arrive
Binnen 2 weken ontvangen. Goede kwaliteit, schijnt niet door!
Super fast, 16 days Good quality and good price.
Очень сильно классные легги и шорты! за свою цену просто подарок!!! мягкие, удобные, не жмут, не светят. Кулиска на ягодицах садиться как надо + высокий пояс. Утяжки от них ждать не стоит, для меня это даже плюс. на 44-46 размер, думаю, можно смело заказывать S-ку. У меня что-то среднее между 42 и 44, и есть ещё запас даже. В общем, заказывайте, не сомневайтесь! Буду брать ещё для прогулок. Доставили за 2 недели в постамат
Good quality, super fast wine
On height 175 even with a margin of length, excellent
Nice but the color is lighter than in the photo and they are a little big, the S seems more like an M
Great product Recommend Of all
No doubt I'll buy again, I have size 38 of pants and size m I'm loose, not tight as I like it., very good quality.
Excellent quality price
I bought an S and I'm doing great. I wear a 36 pants.
Quality is good. Well, for a very long time I waited for them.
Excellent leggings. Emphasize the figure. They don't. Advise
Excellent product with good quality. I recommend your purchase.
Really good quality
Leggings are cool, after washing the spools is not, the size is the most, the quality is super)
perfect. Non-transparent.
Very good quality Leggins, which conform to your figure and enhance it. Although I have to say that blacks do not end up being the same as the other colors, they are not so high or so tight, but no problem because they are equally spectacular. Shipping on time. Seller recommended.
Леггинсы хорошие, уже двое таких, длинные и короткие, качество хорошее, не просвечивают
Fabric super comfortable, no doubt optimum quality/price.
Synthetics, the skin does not breathe but in general the norms
Good, But synthetics
на бёдра 98см - размер М сел отлично. Беру третий раз. Неровности бедер не скрывают, если что)
Q
Have to pay additional 3,51€ to SK Post Office for duty (new eu regulation)…. Very sad fir that….
I took a size m, like with others I already bought, but these are pretty much bigger.
They fit perfectly. It's the third parties I buy.
Delighted, super comfortable and high throw.
It wasn't expected.
Me encantan
Good leggings for this price. Very stretch so don't buy size up. Really compare size and quality is very good for this price.
Bonne qualité, ça me va comme un gant. j'adore la couleur. merci au vendeur
Amazing! They give a lot of size, the XXL gives for a plus size 48. They are comfortable, thick-weave and do not transparent anything. I will repeat order with other colors.
отличные леги! всем рекомендую! в размер
It is a bit translucent... I recommend a different color maybe.. Not as thick as the pants.
Size. For NR 36/38 European size S is great. For Portugal shipping was super fast. A week arrived. Recommend.
The materials is soo good!