SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shopy Marts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shopymarts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Well sat on the Russian m
Fast delivery in the RB of the goods bought by coupon. Color-nice blue, does not shine through (natural fabric-ignited, there is no smell (I.E. to short-on a height of 164 cm)-rather viscose, which will ensure nosiness and tension. took XXL Chinese, on XL-European (prottampovano on the shirt)!! All seams are even and symmetrical, the shoulder is prosilicone (see the photo)-will not deform when washing!!! I recommend both the product and the store.!!!! See carefully the description!!!!
The quality is excellent. It came very quickly
I ordered 2 T-shirts, gray and color "shaka". Gray T-shirt did not come. since 5 wrote to the store, he was silent. The dispute has returned money. Reordered. It's a shame, of course, that I did not say anything and did not get in touch, although I order feet here more than once and not on one... The star did not remove only because the quality of the shirts is beautiful! Color matches, soft, tender, medium thickness and density material of 100% cotton. From T-shirts delight, and the incident is unpleasant. I hope this is a single case, not a pattern... So recommend
Excellent quality T-shirts, I recommend to everyone. It's not the first time I order, everything quickly comes.
Cool T-shirt
Ordered the second time the goods of excellent quality delivery month in RB can safely buy 5 stars to the store Thank you
I bought myself, on the chest 107 cm slightly oversize, the quality is excellent, delivery 2 weeks
I took XXL to 50 Russian size. I sat down well, not an oversize!
Despite being cotton they are soft. Quality is appreciated in the material. The size was perfect. Recommended.
T-shirt super, I will order more
Nice T-shirt
A year ago I bought a white T-shirt from the same link, it was quite different quality. It looks like 100% cotton, matte, soft and seems a little freer to me. This, although it is written that cotton, most likely with an impurity, because the material glitters and stretches not like cotton. And by tactile sensations-different from cotton. And so, the quality is good, everything is smooth, beautiful
Great T-shirt! Everything is perfect. Not the first purchase in this store
Chic T-shirts!!! Everything corresponds to the changing table!! I'll go buy more, while there are sizes) thank the blogger vamaslova!!!
All OK
I constantly take things in this store. T-shirts really like-the quality is wonderful. Fast shipping.
T-shirt of excellent quality. The dimensional grid of the store corresponds. It is a pity that size XXL is presented in limited colors
As always perfectly
товар пришёл быстро,жена довольна,продавца рекомендую.
Looks Very good !
The quality is super, but I was wrong with the size ((( The color is nice and beautiful The material is simply fantastic for such a price, I will order another size
I ordered two T-shirts. I was worried that only one would come. All norms. Lucky. Quality is good. The pink T-shirt is denser than black. Ordering several goods in one store, you risk that you can send not all the goods and you can lose a dispute. Recently Ali is on the store side. Buyers are losing disputes. I didn't get the money back for a product that didn't come. They were other shops, not Semir. Ali rolled (((
I did not receive the goods. Money returned
T-shirt is very good quality. Color-Dusty Rose-amazing. The body is pleasant. Delivery fast in Pyaterochka. Many thanks to the store!
At 48 Rus. Height 180 cm, weight 70 kg, good. There is no puzika, and then they write that the sizes are small, and recommend taking more, so the size can be properly selected for real forms.
The T-shirt is good and pleasant to the body, packed cool, but the neckline is more than in the attached photos
The whole family wears these T-shirts
I love these T-shirts, at 96/78/98 women., I buy the size M. quality is excellent.
Excellent.
Already the third T-shirt I ordered. Before that, I took black and beige (khaki). The quality is very pleasant, sewn well. The parcel comes quickly.
Quality, super for size 50, took the son XXL, sat perfectly. 100 cotton.
Cool, cotton with impurity, stretches a little. At og 85 from 72 took M and L, so that there was an oversize.
T-shirt is very satisfied, excellent quality, surpassed all expectations. All the lines are even, the fabric is dense, strong, the T-shirt itself is even thin, but good quality is felt. Threads do not stick out anywhere. Rekamenduyu. I took S my size, but you can take more on the size if you want to be spacious.
As always excellent) I do not remember what kind of T-shirt it is from this store, the quality of tailoring and fabric at altitude, I recommend. at 90-65-91 took M
It's okay! Ordered 11.06. came 05.07.