SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shopy Marts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shopymarts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As always, T-shirts are cool. On thin, if you doubt which size to choose, take a smaller one.
The quality is excellent, good cotton. Delivery 2 weeks to Yekaterinburg. Packed Superski, as if unpacking not a T-shirt, but some kind of gadget. I bought on stock from the CBER logistics for 380. Your money is definitely worth it. The sizes correspond to me s came up perfectly. Height 172 Weight 62
Goods of excellent quality! Very satisfied with the order.
The quality is excellent, very nice fabric. At 182/60 took the size XL, came up perfectly. This T-shirt in size completely coincides with my old T-shirts, although they show other sizes.
Офигенная футболка. по поводу 100 хлопок, брехня. синтетика присутствует. маломерят на один размер. берите больше. Приятнее к телу чем ЮниКло. буду брать ещё.
The quality is very good. Tight cotton. Bright beautiful colors. I ordered several pieces at once. The size of M on the parameters 88-67 villages is moderately free. To the store Thank you for the quality and fast delivery.
Excellent quality, perfect fit. Smooth treated seams. I will order more) from stores did not communicate, sent quickly, delivery is also high-speed.
T-shirt is very cool, do not wish
Excellent quality! All packed in zip bag! It reached Yekaterinburg in 10 days! On the dew M, ordered L all approached, choose on a dimensional grid. My husband is happy!
Хорошее качество у футболок
T-shirt gun at a discount 450R Quality of fabric at Guess level on growth 195 2XL Ideal 3 x L large
T-shirts of good quality, I order already three times.
Awesome Mikey! After washing do not change their shape and color! I order the second time! Everything is perfect!
Excellent for a teenager 172 and 54 kg.
Quality without complaints. XXXL good at 54 R. At 52 is great in the shoulders
Футболки очень плотные; качество и ткани, и пошива на высоте. Размерная сетка четко соответствует. Очень жаль, что максимум в этом магазине 52-54(рос.р-р). ОГ 120см,длина 74 см. На мужчину ростом 186см,вес 106кг воблипку, но за 300р взяла хоть на дачу, очень уж хороши.
T-shirt fire! For a long time I have not seen this quality, especially for such money. And the packing is a separate respect, getting such goods is a pleasure
A beautiful T-shirt, quality, the color is beautiful. The parcel came quickly!
Quality is super. On height 174 weight 73 in life 46 size. Excellent.
Nice tshirts.
T-shirt Super! Dense cotton, quality. Such a base in uniklo costs 1000 R, and here for 600 you can buy a bunch of different colors! I ordered three more such, other colors and one thinner. Comes in a branded bag, inside even a paper catalog put. Feel good factory quality! Recommend.
шикарные футболки!
As always, everything is Supper
Amazing T-shirt. Excellent quality. I will order more
Excellent T-shirt, the quality is fine. Color as in the photo of the store, I have yellow because of electricity. S on the shoulders 38 og 85 moderate oversize. Height 164
Excellent T-shirt) color and quality, everything is super! Size M approached the male volumes 90-70-90.
Quality fire! Size for height 170, OG 105, weight 70 kg norms. Freely. Uto loves more in the guise take a smaller size.
T-shirt of good quality. Came in time. Beautiful. Came up perfectly
Excellent quality.
The quality is excellent. I take these T-shirts not the first time, the size of XXL at 52 Russian size is good. If you like an oversize at 52, XXXL will do. The store's table is correct.
Quality is just fire!!!! Super fast delivery I will order more