SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shopy Marts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shopymarts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Спасибо! Всё хорошо!
Everything is fine! Thank you!
Excellent T-shirt of chic quality, more suitable for a cool time, because. Very tight
Dense, cool quality, lightning delivery! I will order more!
Great T-shirt! Sewing is perfect. They took M at 46 r-r, went well, but the husband loves more freely so that it was. We will order more in L size. In our stores, such less than 1500r are not worth it, but here for 760r. Buy without thinking, I will order myself also in the SKA. Came to Postamat in 2 weeks
Футболки носятся отлично, заказываю второй раз. Спасибо!!
Excellent T-shirt on RUS 56 size, delivery fast in Pyaterochka.
Quality at altitude thick cotton size took XL but it was possible to take L 182-85kg I will order more
Cloth dense
The T-shirt is very good quality
Very good quality t shirts
The order of June 24 to the post office in the Perm region came on July 08. Track tracked. The material is good dense cotton, the lines are even, but the ends of the thread do not know how to hide and the cut is uneven. Ordered two pieces-white and beige white-in fact, white and color of toplet milk. Both in size L, but, in fact, when applying one to another, there is a difference in the width of the hem. At my girth of the chest 98 cm, both T-shirts sat freely, slightly oversize, but not a hoodie.
Cloth dense in the heat is not worth dressing. It is rather early autumn or spring or under the shirt. In the heat, it was steamed, but a T-shirt of good quality.
T-shirts are chic! Correspond to the picture, dense cotton. Came in a branded postal bag, well packed.
T-shirt super for this money
The quality is very cool. Thank you very much
183//2XL size fit four key
The quality is very cool, I will order more. Only make more colors for big size
It is felt at the first visual contact that this thing is made for the buyer with love, attention starting with packaging and ending with workmanship, material. the store thanks for the quality goods.
I liked the T-shirt very much, the second purchase in this store and super satisfied!
As always, at a high level .... It came quickly in a couple of weeks along with other orders via SBER logistics.
Excellent dense cotton T-shirt! Packed qualitatively. The young man 183 cm and 78 kg ordered L (usually take m). On the sleeve and from below there are inscriptions-it looks very cool! We will order more
Все на высоте ! Качество футболки и упаковка ! Спасибо большое! Будем заказывать ещё! :) Посылка пришла в Киев через Meest UA, за две недели от время заказа , выслали сразу .
As always, clothes from this store are at altitude. See the dimensional grid, this model is more than all the rest. The dimensional grid is accurate. T-shirt made of dense 100% cotton. For a hot summer, it may be hot. But for Siberia just. Very fast delivery and shipping. To Krasnoyarsk always comes in 2 weeks. There is no one faster than this store in this regard. My great love. I will always order from you. Pleases the price at sales, for this quality, just fire. Great factory store.
Very good quality and color. Dense.
Awesome product
As always qualitatively. Delivery 2 weeks. The size is European.
Very high quality T-shirt, I will order more
Quality goods Fire!!! Delivery is super fast!!!
Well T-shirt, in Russia ruble 2 I think it would be worth it!!
Order came quickly! The quality is just super!!! I'm delighted! I will order more!!! Fabric cotton, snow-white, fairly dense.
Super fast delivery, quality at altitude