SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shopy Marts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shopymarts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The size perfectly approached. Shipping fast. Thank you very much.
Top! It is very long, the elastane fabric is very thick with a wide belt. I feel like he's curling my silhouette! I think he's making a nice body. I highly recommend! Thank you to the store
Really soft and looks good quality the colour not my favourite I ordered S size Fit good..
I ordered the size XL for about 116, came up perfectly, the only thing for height 162 is a little long, but they sit perfectly, the material is cool and look great, for for for Recommend!
Popuskali arrows through two workouts
Great exercise pants!
Producto 100% bueno
Very cool)
good leggings. Maybe I should have ordered a size bigger, but they are OK.
Good quality, leggings are dense, on the Russian 52 size (about 112 cm) approached. Thank you store!
The color absolutely does not match the store's picture.
Very long delivery
Leggings are smoked! Fairly dense, well stitched, threads do not stick out anywhere, everything is very like.
Nice quality and material.
excellent product, same as in the picture, quality material, the size of the pasture I took. It arrived on 28.06
Fast, order 21/6 and received 29/6 It looks really good. The fabric is thick, I don't think transparent q.
Good quality! Beautiful fabrics
These are my second legends, the first bought in gray. I like very much
Great leggings! Fast delivery, I liked everything. Recommend
заказ пришел за 3 недели, три вещи в одном пакете, По качеству все замечательно, плотные, не просвечивают, взяла л на свой 48, идеально, даже если похудею. за счет плотной утягивающей ткани, будет сидеть хорошо. очень довольна.Спасибо.
Before that I ordered exactly the same leggings, only XL-the quality was chic, and these came as if made of glass... And stink terribly
Klawe as shit
Leggings are cool, dense, supporting, but the beige color is not at all beige, the color is more poked, such sad cocoa as in the school dining room. I will not ponra, I will order another color
Very comfortable the verdd, I took one size more than I usually wear.
Quality is good
Very satisfied with the purchase, but unfortunately, the second time I order and the arrow appears on the Pope. Very sorry. Fabric is good.
On the Pope went a lead in two days they broke up
Quality is super in size
Ещё не мерила, но качество хорошее! Берём второй раз . Пришли быстро
Пакет получил неповрежденны. Леггинсы с дыркой. Продавец предложил купон на 4 эвра на след покупку...
Liked! They sat down like a second skin! Stretch like pantyhose!! In general, on ot-77, ob-100 size m norms, but you can also take L! T K at the waist falls out fat))) I think and in L it will also be)) very tight elastic band on the belt, in work does not interfere, but visually. Later I will post a photo, now for some reason it does not give Ali))) by the way! After the first use, the arrow crept! About 2 cm. But I immediately sewed and does not catch sight. It could with any leggings happen, follow the first 2-3 use
Excellent tights, qualitatively stitched, soft, odorless! Recommend!!! Took on the growth of 174-not shot.
On height 176 and size L is perfect! Not translucent, pleasant fabric
I liked the goods. And the quality is good. Only here is one big minus, very long delivery, well oooochen long. I even had to open a dispute, which the store asked for a little longer to wait. If you are ready to wait 3 months, then safely order.
Very nice, it is great this leggings. I will take this article
Successful purchase☺️
About 90, came up size S, cool
Perfect. Thank you!
TOP. All is good. Fast delivery
They're wonderful. They have a touch and not Transparentan.
Quality is good for growth 172 short as Capri
Prześwituje
Fast delivery, chic quality, minimum prices! Seller recommend!
Good, comfortable leggings. Five stars
They were small. Hips 90, barely pulled them, even legs tight. I will not wear it, I will give someone straight to the skinny... If you do not have chicken feet without muscles-will not work ....
Super comfortable!! I order 3 times! Love them
Superb quality, they're very comfortable, they look great. Fully recommended
In the picture it looks like coffee color, but its pink
iLove
Quality nice. I received quick recommend order. Size m mido 1' 56 weight 58kg.
Nice quality in general. By cons the color of the leggings is not at all that of the photo...