SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shopy Marts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shopymarts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order came to Nizhny Novgorod for 2 weeks. The dress is beautiful, fully corresponds to the description, on the growth of 158 parameters 83-67-90 came up size S, almost enough growth, the straps are tightened to a maximum.
Good dress and fabric quality
The parcel came in 2 weeks. As always chic quality! Thanks store
The dress is super. I will order more
Small in the chest, and so the dress is of very good quality
The quality is excellent, I ordered two dresses L and M, different colors, so L pulled on and in the chest barely breathed, although my chest is not big, it's very sad, the first dress came m-normally the village, but I would like a little freer, And I was looking forward to L, which was not enough. Came in for about three weeks.
It's coming! Fabric is good! But for girls with big breasts, like me, it's a problem to stretch a little. But in the end pulled)
Cool, very dense quality fabric. Do not remain puffs
Chic dress! The material is dense, the color is very noble and beautiful! I'm happy with everything.
Chic dress. I took a larger size
I liked the dress, cool, the quality is super
Очень красивое и плотное. Но широко в груди, нужно ушивать
The dress of good dense quality, puffs and sticking threads was not. It came in two weeks. Purchase is completely satisfied, I recommend.
It came to St. Petersburg in 9 days. In the 1st place of the thread is not very smooth, so I reduced the points, the fabric is odorless, dense enough, does not shine through, I'm wearing the size with,, want and other colors to buy
Nice dress. To buy advise
Beautiful
Материал плотный. Мне оказался мал в груди - вернула.
The dress is good.
The color and fabric are very beautiful, chose the Moroccan blue and iceberg Green, S for size 84-68-89, in the chest sits norms and with a Pushok and a the length to the middle of the calves, I had to shorten the straps as much as possible (they are adjustable). Quality is good, delivery is very fast, ordered June 17, 29 was already at the Post Office
Размер подошёл великолепно, качество супер. Цвет отличается от фото, так что смотрите в отзывах
I was delighted, even lazy to iron was, ran to write a review. Dress-Fire!!! I took at a discount, so the joys are full of pants, so to speak. My parameters: Height: 160, OG 82 from 67 about 89. With a bra (small push-up) og 85, without it-somehow not ice. The lines are even, there is no smell, the fabric is dense enough. I think that puffs can be really easy to put, but from this no thing is insured. The fabric is slightly electrified, but the dress does not stick to the legs, as some have written in the reviews. This dress is not for pantyhose!!! Color "champagne" is chic. It came quickly enough, savings logistics. In general, I advise.
The description was accurate. Slightly wrong with the size. The size approached perfectly. I will wear it definitely. Similar dresses in our stores are cheap. Delivery was just over two weeks. Perfect for photo sessions. Thick fabric. Seller recommend
Quality is good. The price is excellent. parameters 82/68/91
Cloth is dense, good very even! But! In the chest at 81 cm presses, although I ordered beige in the same size and everything is fine, it came in 10 days
Little bit
Chic dress of incredible color. HL ideally sat on parameters 100/70/100. Recommend!
In the chest a little press
Color of course cool! But there are errors in tailoring. And note that the dress is visible any traces of moisture. After drying, divorce remains. If not for this, it would be a perfect dress
Хорошее платье, село отлично.
Прекрасное платье, и цвет хороший и пришло быстро, в срок. Но! Мне в талии в притык. Талия 71 см. Советую взять L.
у меня было такое чёрное, и очень нравится. в этот раз взяла медного цвета и разочаровалась. у этого платья в области груди нижняя часть короткая. и если грудь большая (как у меня), то видно линию. и смотрится не красиво. в чёрном цвета это не так видно.
Quality is good, odorless. Did not fit the size, narrow in the breasts
Very dense fabric, otherwise normal
A beautiful dress, saw at the sister and ordered too. Pleasant to the touch, this color is quite dense on the fabric, the straps are adjustable, at the level of the chest an additional lining I wear S but took M and I perfectly fit (I love a free landing). With a T-shirt and sneakers looks very stylish)
Fairly dense material. There is a lining under the chest. Length midi. Straps are adjustable. The color thought would be a little lighter. At 44 size took M, came up perfectly
The dress is very good. And the fabric is pleasant.
Nice dress!
Beautiful dress)
Super dress, the fabric is dense, cheap does not look, antistatic to help)
Very beautiful, sits well, dense.
Best Store and best dress. I bought all the colors.
Delivery 2 weeks NP. The fabric is heavy synthetic, quite good quality. Sewn smoothly, threads do not stick out. My parameters are og99 from 77 ob103. On the chest more than 100 will be in strong tension. The size of XL on the chest is ileal, in the hips is free, as it suggests such a silhouette. Measurements of the dress in the photo.
Dress Super, size in size, looks great
The dress corresponds to the description. very high quality, beautiful, pleasant to the body) the size almost approached (in the chest area a little press). I recommend 100%
Peter got there in two weeks. The dress is cool, the description matches
Beautiful edit, heavy, does not shine, sits on a figure.
Reached in 15 days in the zip package)) pluses: dense, heavy, pleasant to the body fabric, beautiful color (same as the store's). Minor disadvantages: jambs on straps and at the tag. In general, the dress really liked it, I'm thinking of ordering in a different color))
It's very beautiful!! Everything is perfect!! I will by more. My size is 89, 96. Thanky store~~
The dress is not bad, the delivery is fast. I did not like how it sits on me, the figure did not decorate, although I bought from another store a similar dress in black and there the village is excellent. And in this dress in the area of the armpits creates a fold, which is not beautiful. So I returned the dress, the money came back quickly.
Sarafan is good. Came a week for 2. a little thread, not pts qualitatively made straps in terms of seams, but for his money he is excellent. I sat on a large chest without recesses. Malomeoite. took M on 75 D (89cm) little in the chest, returned.
Very good quality
Cool color. Just fire and bomb.
The dress is not bad, the material is dense. Stitched not exactly, and so norms. For such a price. Took on the parameters 94-72-96