SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shopy Marts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shopymarts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The top is beautiful, but the fabric is terrible, Nothing breathes.
Very cool. I'll order more.
Came but delayed for 2 months
Black Top really liked! Moderately push up. Everything looks very natural. Behind the back is open. The parcel to Ukraine Donetsk region came in a month.
The top supper itself, but the tabs for the chest are very small, not on the WSB to platform the chest and very visible.
приехал в Украину за 3 недели. сел идеально на мой С-М
Nothing came. The wines of our customs, as the store quickly sent the order. Money returned, everything is OK
The top corresponds to the description, goes in size, sewn qualitatively.
I order the second one. Super
Good as the first layer. Quality is good. Inserts are bad, but they can be pulled out. Very dense, the bra is not needed for it.
Product precise amazingly comfortable very pleasant on the grade 10 all הכבוש to the store שאפווווו נהנית מהמוצרררר המלצתי for בכיףףףףףף
топ хороший. один минус для меня - совмещённые вкладыши. но это не проблема, я их заменю. качеством довольна. буду заказывать ещё
Cool top
The quality is good, but the lining on the chest is worn. I hope he will.
Quality top, for size 42-44. Recommend to buy
Good, dense, keeps everything fine, the quality is excellent
Заказ не доставлен. Отправлен 5 марта, сегодня 27.06 и вещь не пришла.
Мне понравились топы. Взяла черный и белый. ОГ -86, ОПГ - 72, ОТ - 67. Я не спортивная, но топ сел хорошо, не болтается, немного даже в облипку. Мою грудь не сплющило) Но размер побольше, думаю сплющит. Зато, в нем можно делать что хочешь и нигде ничего не будет вываливаться или оттопыриваться. Единственное, немного перекручиваются лямки сзади, потому что они не совсем на спине, а почти на боку. Качеству ткани и пошиву была приятно удивлена - все прилично. Лямки регулируются. Поролоновые вставки вынула - с ними некрасиво. Да, сосок немного проглядывается, но не так уж, чтобы это выглядело неприлично))) Доставка вроде недели 3, с продавцом не общалась- не было необходимости. Рекомендую.
In general, I liked the top, I wear it on a constant basis. Although some shortcomings in it are present, for which I reduce the evaluation. First, there were two maaluesenkie holes on the joints of the details, and secondly, quickly appeared spools.
These tops are love
Everything is good, the fabric is good, sewn smoothly and well. But the lablon in the cups will have to be changed or worn without, after 3 washings became loose and torn. The store is good, sends quickly, I order already 3 times from him.
Cool One
Top chic. Open back looks great. On my 42 size sat perfectly. OG 83
Top good, approached the chest 90, the color corresponds to the description, quality.
It hasn't come to Me and I haven't got my money back.
Super. Everything holds, does not press anywhere. For training, that's it. Recommend.
I did not fit. Cups are not comfortable
The goods did not come, after 2 months returned the money
Super quality
The only thing that did not like, these are insert cups. Do not match the breast. And so cool top
на 48-50 мал. отдала дочери.
OK
Perfect top, I order not the first time
Великолепный топик. В точности соответствует описанию и фотографиям. Цвет (у меня оранжевый) тоже в точности как на фото. одинаково хорошо сидит с уплотнителем для лифа и без него. Оптимально подошел на размер S на небольшую грудь (1-2 размер идеально будет сидеть)
On the size 42-44 sat well, I think the larger size will be tugovato. Did not like the cups-inserts, they are small, stand out and look not beautiful
Ничего не пришло, очень долго ждали.
Good Goods, quality, but came with a hole. Money store returned
Good bralette! I will order more
Garniy top, pidiyde and in the gym, and on a walk, straps do not fall off when worn. It's not like it's like it's a paralonovi Cup, it's like it's like it's a strange thing to do. Ale I inserted a cup of Z of an inch top and norms, Garno I saw her and colir yaskraviy
Cups are piece-out, in the middle the connection is convex (photo 1) The straps are adjustable My height is 157 cm, the product is quite long (more than expected) The transition to the back is neat (Photo 4), on the back grabs On the chest less than 90 cm in the girth of the feel free, keep more at the waist Ends of thread stick out (Photo 5)
Paralon is too triangular and does not look very good, but if you remove them, it's not bad
Top is good, quality, does not shine through, the material is dense and elastic. I bought an elongated version to wear under a jacket, but still it looks too tight. But as linen in the autumn under the sweater will be excellent!
At 44-46 a small chest is excellent. Fast delivery, store advise
On the girth under the chest 70 cm presses. Linen I wear the Russian size 70A. Very tight elastic, perhaps with time a little stretch. The quality is excellent, the top is pleasant to the touch. There are tabs that can be obtained
Very satisfied, fully corresponds to the description, I will buy more. It came 10 days before the promised time.
Color is a bit off but love it!
Good top!
Cool top